Welcome to Lotus Sutra, your destination for premium face care, skin care, and body care products. Before you proceed with your purchase, kindly review the following terms and conditions to ensure a smooth and satisfactory experience.
1. Product Information:
- Lotus Sutra takes great care to provide accurate and detailed information about our face care, skin care, and body care products.
- However, please note that individual results may vary, and it is recommended to perform a patch test before using any new product.
2. Order Placement:
- By placing an order with Lotus Sutra, you confirm that you have read and agreed to these terms and conditions.
- Orders can be placed through our official website, authorized retailers, or other approved channels.
3. Payment:
- Payments can be made securely through the available payment methods, as outlined on our website.
- Lotus Sutra reserves the right to change product prices, discounts, and promotions without prior notice.
4. Shipping and Delivery:
- We strive to process and dispatch orders promptly. However, delivery times may vary depending on your location.
- Lotus Sutra is not responsible for any customs duties, taxes, or additional charges incurred during shipping.
5. Returns and Exchanges:
- If you are unsatisfied with your purchase, please contact our customer service team within 7 days of receiving the product.
- Products must be returned in their original packaging and unused condition. Lotus Sutra reserves the right to deny returns that do not meet these criteria.
6. Product Quality and Assurance:
- Lotus Sutra is committed to providing high-quality skin care products. In the rare event of a product defect or quality issue, please contact us immediately for assistance.
7. Intellectual Property:
- All content on the Lotus Sutra website, including images, logos, and product descriptions, is the property of Lotus Sutra and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
8. Privacy Policy:
- Lotus Sutra values your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Customer Responsibility:
- Customers are responsible for providing accurate shipping information during the order placement.
- It is the customer's responsibility to check and comply with local regulations regarding the importation of cosmetic products.
10. Modification of Terms:
- Lotus Sutra reserves the right to update or modify these terms and conditions at any time without prior notice. Please check this page periodically for changes.
11. Contact Information:
- For any inquiries, concerns, or assistance, please contact our customer service team at info@lotussutraindia.com
By making a purchase from Lotus Sutra, you agree to abide by these terms and conditions. We appreciate your trust in our brand and are dedicated to providing you with exceptional beauty products and services.
Thank you for choosing Lotus Sutra. Elevate Your Beauty.